BZ Book Review 03: <Awakening Compassions at Work> by Monica Worline & Jane Dutton
Key Takeaways
1. Workplaces that are more compassionate are more productive. Productive workforce produced better financial health. Compassionate companies are good at retaining both clients and employees thus reduce the costs. - Kim Cameron
2. Compassion is another potential source for innovation.
3. Inquiring and being curious help identify suffering at workplace.
4. Rapid interpretation (or appraisals) of suffering occurs are lightning speed and it could potentially decrease compassion
Judge someone for being responsible for their actions
Quickly decide someone does not deserve your compassion or concerns
Shut down your compassion when you think you have no time or energy to help
5. Imagine from the other people’s perspective and put yourself into their shoes. We often talk about this but rarely we follow up with the action.
6. It is one thing for one individual to become compassionate and it is another for the entire organization to follow suite. To start, we need great leaders leading with compassion and emboldening others to be just as empathetic.
Call To Action
1. Take time, even an hour a week, to think about what you can do to make your home and workplace more compassionate.
2. Avoid snap appraisals and really pay attention to people surrounding you and practice pausing your judgement
