BZ Podcast Review 02: 'Hire' the right software with Capterra
Key Takeaways
1. Be ridiculously helpful, people will bring their business to you
2. Choosing the right software is like hiring the right candidate
Write down your ‘job description’ for the software you want to ‘hire’
Define KPIs and Milestones for the software to hit
Set up and conduct periodic reviews about the results. If it is not a fit, ‘fire’ it. If it does a good job, then consider if there is any additional functionality you can leverage it for.
3. For reviews, ignore the top and bottom reviews, focus on those with 3, 4 stars to get some concrete information on why they like it and what they dislike so they removed one or two stars.
4. Budgeting for data security technology is important. That’s when your worse business scenario plan came into play.
5. Cloud computing can increase the strength of your business and enable you work from anywhere.
What do Capterra Do?
Capterra is a Web service that aims to help businesses find software solutions. Capterra features validated user reviews and independent research across hundreds of business software categories. Until today, it has 725,000+ verified users reviews of hundreds of software. It feels like yelp for softwares. Capterra rate softwares on a 5 star scale based on real user reviews. Users can filter based on business needs, features and reviews.
The comparison function provides detailed comparison of software you picked against the following criteria:
Business need and what the software is best for, depending on your target customer size
Pricing
Product details including platform, features and integration
Ratings across ease of use, customer service, features & functionality and cost efficiency
Training and support
Credited to: JLD Entrepreneur on Fire
